Frequently asked questions

On this page you will find the frequently asked questions and their answers. If there’s anything else you need to know, anything at all, please do not hesitate to contact us!

If you were looking for information about shipment, payment and returns, please look at our customer service page.

Questions about sustainability

Good question! There are many definitions of “sustainable” to go from. We join the World

Commission on Environment and Development on their definition: “Development that connects with the needs of the present, without putting the ability to provide for itself for the future generations in danger.“ In other words: making use of the earth in such a way that future generations can still enjoy it.

We translate the previous vision of sustainability in multiple ways in our processes and products. Our products are fully made out of post-consumer recycled polyester. By using post-consumer recycled polyester, we are not only preventing it from ending up in nature, it also saves a lot of energy, water, and CO2 emissions in comparison to polyester that is made out of raw materials. For more details about this process, please check the page about our approach.

This is done in the United States of America and the Netherlands. In these countries we can check both the quality of the product and the process. The result is great working conditions like a safe environment and fair wages.

The combination of Quality and Sustainability is the number one priority at Pure Sportswear. We prove that making a product sustainable does not mean it loses quality. We understand that it may be hard to believe that recycled materials performs just as well as new material. But here is the beautiful part: it is exactly the same. Re-used polyester has precisely exactly the same chemical composition as polyester made from raw material. So both fabrics will help you perform at best because of the moist-wicking functionality and great odor control.

Your order will come to your house by mail. To prevent it from getting damaged or soiled, it needs to be wrapped up good. Of course we do this as sustainable as possible. We only use re-used recycled shipping bags. Also, we limit paper use. When we do use paper, it is with a FSC-brand and/or re-used old paper.

Sending a package by mail is never good for the environment. It could be done as environmentally-friendly as possible though. That is why we ship all our product with co2 emissions compensation.

To limit CO2 emission from shipping packages back and forth, we ask you to please order consciously. You can prevent multiple shipping sessions by ordering the right size at the first time. Please use the size tables at the bottom of the product pages.

Questions about the organisation behind Pure

We like to be available in different ways so you have something to choose from. Find your preferred way of correspondence on our contact detail page.

Nobody at Pure Sportswear claims we do it 100% right. We do what we think is best and stand by it. That doesn’t mean there isn’t a better way for it to be done. If you know how, have an idea or suggestion, even very small, please let us know. Together we can make the world a better place!

How kind of you to be curious about who’s behind Pure Sportswear 🙂 We introduce ourselves at the about Pure Sportswear page.

That is correct. We started out recently with a woman’s and a man’s shirt. This was very exciting for us, and luckily the reactions were all positive! This motivated us to expand our collection and that’s what we’re currently working on. Do you want to hear it first? Please leave your e-mail address at the bottom of this page!