Customer care

Below you will find information about payment, deliveries and returns Does your question remain unanswered? Please leave us a message!

Delivery

We strive to ship your package as soon as possible. Usually this happens within 1 business day after ordering. Usually this is much faster, but we can’t guaranty this. Because the package fits in a standard mailbox, you don’t have to stay home for it!

We ship for free within the Netherlands. Do you live abroad? No problem, but then we ask a contribution for the shipment because they are also a lot higher for us. This is € 7.50.

Returns

Of course! Please fill out this form and return the item to us. As soon as we receive it we will get to work on getting you the right size.

Of course it’s possible. Please fill out this form and return the article to us. We will use the payment details from your order to issue your refund so there’s no need to provide us with extra information. When you decide to return an item, we would really appreciate it if you let us know why. This however is entirely up to you.

Pure Sportwear meets the highest quality demands. That is why we feel confident enough to give 100% warranty. Something wrong anyway? Please let us know so we can fix it! You can find our contact details here.

Payment

You can choose to pay for your order via PayPal or credit card. Also, if you have a Dutch bank account you can use iDeal.

Woops! Please contact us so we can fix this. When contacting us, please remember to send us the coupon code and if applicable the error message you received.

Size

We noticed that the shirts fit slightly wider than usual. When in doubt, you should select the larger size. Also you can determine the right size via our sizing table. These are located at the bottom of the product pages. Please note that the sizes in the table relate to fabric dimensions, not the body itself.

That’s a shame! Of course we try to keep stock as good as possible, but sometimes we cannot control it fully. Please leave us a message so we can help you!